Privacy Policy
Effective date:
For privacy questions or requests, contact [Email].
1) Scope
This Privacy Policy describes how [Company Legal Name] (“3DPLS,” “we,” “us,” “our”) collects, uses, shares, and protects information when you visit our websites, create an account, request quotes, upload 3D models, or purchase services.
2) Information We Collect
- Account & Contact. Name, company, email, phone, billing and shipping addresses.
- Order & Payment. Items ordered, materials, finishes, shipping details, transaction totals. Payments are processed by third-party providers (e.g., Stripe, PayPal); we do not store full card numbers.
- Files & Technical Specs. 3D models, drawings, reference images, tolerances, notes, and related metadata required to manufacture your order.
- Usage Data. Log data, device/browser info, IP address, timestamps, referral pages.
- Cookies & Similar Technologies. To keep you signed in, remember preferences, measure site performance, and support analytics/ads. See “Your Choices” for controls.
- Support Communications. Emails, chat messages, and attachments you send us.
3) How We Use Information
- Provide quotes, manufacture products, ship orders, and deliver customer support.
- Operate, secure, and improve our websites and services.
- Communicate about orders, updates, and policy changes.
- Comply with law, prevent fraud and abuse, and enforce our Terms.
- With your consent, send marketing communications; you can opt out at any time.
5) Data Retention
We retain information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Uploaded models may be deleted after a period of inactivity; request deletion at any time (see “Your Rights”).
6) Security
We use reasonable technical and organizational measures (access controls, encryption in transit, least-privilege practices) to protect information. No system is perfectly secure; please use strong passwords and safeguard your account.
7) Your Choices
- Cookies. You can control cookies through your browser settings and opt-outs provided on our site. Disabling cookies may affect site functionality.
- Marketing. You can unsubscribe using the link in emails or by contacting us.
- Account. You may update certain account information in your account settings or by contacting us.
8) Your Rights (GDPR/UK GDPR/CCPA/CPRA and similar)
Depending on where you live, you may have rights to request access, correction, deletion, portability, and to limit/opt-out of certain processing. To exercise rights, email [Email]. We will verify your request consistent with applicable law. You may also designate an authorized agent where permitted.
9) Children’s Privacy
Our services are not directed to children under 13 (or the minimum age required by your jurisdiction). We do not knowingly collect personal information from children.
10) International Transfers
If you access our services from outside [Country], your information may be processed in countries that may have different data protection laws. Where required, we use appropriate safeguards for such transfers.
11) “Do Not Track” & Global Privacy Control
Our sites may not respond to browser “Do Not Track” signals. Where required, we honor Global Privacy Control (GPC) signals for applicable opt-outs.
12) Third-Party Links & Tools
Our site may link to third-party sites or include embedded tools (e.g., file viewers, payment pages). Their privacy practices are governed by their own policies.
13) Changes to This Policy
We may update this Policy from time to time. Material changes will be posted with a new effective date. Your continued use after an update constitutes acceptance.
14) Contact
[Company Legal Name]
[Address]
[Email]
